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Policies

Payments Accepted:

Visa, MasterCard, and American Express

You can purchase products by sending your check or money order to:

Saturday Solution
2850 SW Cedar Hills Bvld. Suite #72
Beaverton, OR 97005

Please make sure to include:

  • A check made out to Saturday Solution for the total amount of the order, plus Shipping and Handling
  • Contact information, including phone number, email address, and shipping address
  • A list of products you would like to order, including quantity

Shipping Times:

Please allow up to 14 days for your order to arrive via regular shipping. For rush orders, allow 3 business days from shipping date (business days exclude weekends and holidays). Most orders ship 2 to 3 business days from purchase date. Orders containing out-of-stock items will be placed on hold until the item(s) can be restocked, and you will be notified by e-mail.

Where we ship to:

We ship to anywhere in the United States and Canada. For a complete list of products available internationally please e-mail us at sales@saturdaysolution.com or call 877-647-7360

How we Ship:

We ship by UPS or USPS

To Order by Phone:

To order by phone, please call (877) 647-7360. This number is toll-free from the US.

Customers ordering from outside of the US:

Please note that you are responsible for any additional taxes, GST/HST, VAT, fees, customs duties, or brokerage charges normally imposed for import items in your country. These are not included in our shipping charges. Also note that all prices shown on the site are in US Dollars. Your total amount will be converted to and charged in your currency by your credit card company at the exchange rate then in effect, and additional fees may apply. Check with your bank or credit card issuer for details on their currency exchange policies and fees.

Order Information:

For information regarding any existing order, you can also get in touch with our customer service through the contact form or call 877-647-7360

Return and Exchange Policies:

Call 877-647-7360 for a RMA number for the return authorization or e-mail us at returns@saturdaysolution.com


All returns or exchanges must be made within thirty (30) days of receipt of the original product, and shipping charges are only refundable in the case of shipping errors or damaged merchandise.


Shipping Errors: The customer must notify Saturday Solution within 5 business days of the receipt of the order regarding any invoice or packing slip discrepancies to be eligible for a refund or a replacement order.

Restock Fee on Returns: All returns are subject to a 25% restocking fee.


Include in your return package: the reason for your return, the packing slip that was enclosed with your original order detailing the items you purchased, and wrap the package securely.

Write “Return” or “Exchange” as appropriate on the outside of the package. For your protection, we recommend that you use UPS or Insured Parcel Post for your shipment, with tracking. We cannot make refunds or exchanges for lost items without verifiable proof of delivery.

Limited Express Warranty:

SATURDAY SOLUTION WILL NOT HAVE OTHER OR GREATER LIABILITY FOR DEFECTS, SATURDAY SOLUTION HAVE ANY LIABILITIES FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Kennels:

Saturday Solution warrants your outdoor kennel to be free of defects in workmanship and further warrants that under normal use will be free of problems for one full year from date of purchase by original purchaser. If you discover a defect in the kennel during the warranty period and wish to obtain replacement parts or have questions, send notice of claim to:
Saturday Solution, 2850 SW Cedar Hills Blvd. Suite #72, Beaverton, OR 97005
Include your return address, a copy of the original invoice or proof of purchase date, plus a
description of claimed defect. All implied warranties of merchantability and fitness for
particular purpose are limited to a duration of one (1) year from date of purchase.

This warranty does not cover defects in the wire kennel caused by any animal, any physical abuse to or misuse of the kennel.

Weather Guard Greenhouses & Shelters:

Saturday Solutions warrants your product to be free of defects in workmanship and further warrants that under normal use will be free of problems for one full year from date of purchase by original purchaser.
If you discover a defect in the product during the warranty period and wish to obtain replacement parts or have questions, send notice of claim to:
Saturday Solution, 2850 SW Cedar Hills Blvd. Suite #72, Beaverton, OR 97005
Include your return address, a copy of the original invoice or proof of purchase date, plus a description of claimed defect. All implied warranties of merchantability and fitness for particular purpose are limited to duration of one (1) year from date of purchase.

Spring Gardener Gable Greenhouses:

Saturday Solutions warrants your product to be free of defects in workmanship and further warrants that under normal use will be free of problems for two years from date of purchase by original purchaser.
If you discover a defect in the product during the warranty period and wish to obtain replacement parts or have questions, send notice of claim to:
Saturday Solution, 2850 SW Cedar Hills Blvd. Suite #72, Beaverton, OR 97005
Include your return address, a copy of the original invoice or proof of purchase date, plus a description of claimed defect. All implied warranties of merchantability and fitness for particular purpose are limited to duration of two (2) years from date of purchase.

All Other Products:

Saturday Solutions free of defects in workmanship and materials for six months, unless as noted.
If you discover a defect in our product during the warranty period and wish to obtain replacement parts or have questions, send notice of claim to:
Saturday Solution, 2850 SW Cedar Hills Blvd. Suite #72, Beaverton, OR 97005
Include your return address, a copy of the original invoice or proof of purchase date, plus a
description of claimed defect. All implied warranties of merchantability and fitness for
particular purpose are limited to a duration of six months from date of purchase.

© 2018 Saturday Solution. All Rights Reserved.